*** UNWRAP AND INSPECT ALL PARTS FOR DAMAGE BEFORE SIGNING for the shipment ***
If the arcade machine is damaged, refuse the shipment and let us know. By signing, you release the carrier from liability.
A loss or damage claim made after signing can take up to 120 days to process and may be denied at the carrier's discretion.
Carriers automatically reject claims filed more than 4 business days after delivery.
We use R&L Carriers and Beltmann Logistics to ship all of our arcade machines. They are the industry leaders in arcade and collectible shipping. Beltmann treats your shipment with care and respect, ensuring its safe and on-time delivery.
Standard In-Home Service includes:
Two-person inside delivery
Placement in room of choice
Ground Level Delivery ( A few steps ok)
Minor assembly included in rate
20 minutes in-home included in rate
When your order ships, we will send an email listing the tracking number on the order.
Once your machine has reached the destination terminal they will call the phone number you provided on this order to schedule a delivery date and time.
Please respond promptly -- if they cannot reach you, they may return your order to us at your expense.
An adult must be present at delivery.